Privacy Policy

Privacy Policy

Website: www.layanila.com
Business Name: Layanila Houseboats & Resorts
Effective Date: [01-01-2025]


1. Introduction

Layanila Houseboats & Resorts (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.layanila.com.

By using our website, you agree to the terms of this Privacy Policy.


2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Booking details
  • Payment information (processed securely via third-party gateways)

Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent

3. How We Use Your Information

We use your information to:

  • Process bookings and reservations
  • Respond to inquiries and customer support requests
  • Send booking confirmations and updates
  • Improve our website and services
  • Send promotional offers (only if you opt-in)

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

  • Understand user behavior
  • Improve website functionality
  • Provide personalized content

You can disable cookies through your browser settings.


5. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Payment processing partners
  • Booking management systems
  • Legal authorities if required by law

6. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.


7. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices.


8. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent

To exercise these rights, contact us at the email below.


9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from them.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Layanila Houseboats & Resorts
Website: www.layanila.com
Email: layanilahomes@gmail.com
Phone: What’s app +91 85901 95058, +91623816 4818


12. Consent

By using our website, you consent to our Privacy Policy.

Terms & Conditions

Website: www.layanila.com
Business Name: Layanila Houseboats & Resorts
Effective Date: 01-01-2025


1. Introduction

Welcome to Layanila Houseboats & Resorts. These Terms & Conditions govern your use of our website www.layanila.com and all bookings made with us.

By accessing our website or making a reservation, you agree to be bound by these Terms & Conditions.


2. Booking Policy

  • All bookings are subject to availability.
  • A booking is confirmed only after receiving advance payment or confirmation from our team.
  • Guests must provide accurate personal and contact information at the time of booking.

3. Pricing

  • All prices listed on the website are subject to change without prior notice.
  • Prices may vary based on season, demand, and special packages.
  • Final booking price will be confirmed at the time of reservation.

4. Check-in & Check-out

  • Standard check-in time: [Insert Time]
  • Standard check-out time: [Insert Time]
  • Early check-in or late check-out is subject to availability and may incur additional charges.

5. Cancellation & Refund Policy

  • Cancellation policies may vary depending on the booking type.
  • Refunds, if applicable, will be processed as per the cancellation terms provided at the time of booking.
  • No-shows may result in full charge of the booking amount.

6. Guest Responsibilities

Guests agree to:

  • Respect property rules and staff instructions
  • Avoid damage to property and facilities
  • Maintain proper conduct during their stay
  • Be responsible for any damage caused by them or their group

7. Liability

Layanila Houseboats & Resorts is not responsible for:

  • Personal belongings lost or damaged during stay
  • Delays or disruptions caused by weather, natural events, or external factors
  • Injuries or accidents occurring due to guest negligence

8. Website Use

  • Content on this website is for general information only.
  • Unauthorized use or reproduction of content is strictly prohibited.

9. Third-Party Services

We may use third-party services for payments, bookings, or promotions. We are not responsible for their policies or performance.


10. Modifications

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website indicates acceptance of updated terms.


11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Kerala, India.


12. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Layanila Houseboats & Resorts
Website: www.layanila.com
Email: layanilahomes@gmail.com


13. Acceptance of Terms

By using this website or making a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.